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Shandong Nuote Machinery Co., Ltd.
Kundenspezifische Hersteller
Hauptprodukte:Bagger, Lader, Traktor, Gabelstapler, Rasenmäher
Rang Nr.1 am beliebtesten in Rendering-MaschinenFull customizationMulti-Language capability: Competitive OEM factoryMinor customization
Leistung
4.5/5
  • ≤2h
    Durchschnittliche Antwortzeit
  • 97.6%
    Rate für pünktliche Lieferungen
  • -
    {0} Bestellungen
Anpassung nach Design
QS/QC-Prüfer (2)
Materialinspektion vor Ort
CE
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Unternehmensbewertungen (97)
4.5 /5
Zufrieden
  • Lieferanten-Service
    4.6
  • Pünktlicher Versand
    4.5
  • Produktqualität
    4.5
Overall the excavator is usable and of average quality. One of the pivot pins on the boom-excavator link fell out during transport (or earlier), which was only discovered after the weird/whonky behaviour of the whole boom assembly during the first test operation. The key issue was the lack of a manual that would specify operation, and more importantly a parts list, which would allow for local repairs in time to come w/o having to guess parameters, such as flow rates, pressures, rpms, etc.. Very few component manuals were eventually provided; after logging a complaint with Alibaba. Computer-based translation may not always be accurate. This led to communication problems, leading to misunderstandings in what was asked for. It need to highlight that the sales person did their best to accommodate my queries, however, it seems that the manufacturing department was lacking urgency and or care. My advice: add the requirement of an "industry best-practice manual" to the contract.
The machine was as described although four wheel drive was an added little bonus. It doesn't come with an instruction manual in English - even the one in Chinese is pretty basic and lacking in pictures from which I might be able to make a guess as to what is supposed to go where. No provision of manual when I followed it up. A couple of the knobs for lights, etc were missing and the top of the second gear selector had broken off. I had to fabricate a 'dipstick' from wire because there is no fuel guauge. What is particularly troubling is that there doesn't appear to be an emergency or parking brake. That omission is a serious safety hazard and workplace health and safety issue. I am working on a mechanism to lock the main braking system while I am off the machine and it is running. Oherwise, the machine does largely what it is supposed to do, although a couple of the design ommissions are annoying. For all that, I think it will do what I ask of it around my workshop.
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